GoProposal Ideas Portal

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit GOPR-I-23 Secondary contact details on proposal - pull from Senta.

Contact search on Proposal - change back so adds in Company details Merged

The contact search seems to not only have moved on the proposal (really annoying position now) but also the way that it pulls the information in from Senta has changed. You now have to do a double click - click to search and then click again on "Search More from Senta" to see the Senta contacts.

You used to be able to search for the director's name and then in the list it would show their individual contact in Senta AND their name under the Company name. When you chose the latter it would then populate the Company name and it's details AND the primary contact.

Now it just puts in the Company details in and no Primary contact details - no idea why this has been changed as it was working fine!

  • Guest
  • Feb 16 2022
  • Great Ideas Delivered
  • Guest commented
    February 21, 2022 17:33

    This now works under the new contact hub (if you're careful with what you choose)

    It would be great though if these threads didn't include all my email details when replying through the email sent!

  • Guest commented
    February 17, 2022 09:48

    Would be great to jump on a live chat to discuss further

    Helen Clements, ACA
    Director | Troy Accounting Ltd
    Mobile: 07342 729418; Office: 0330 134 0282
    E: helen@troyaccounting.co.uk
    Stay in Touch
    Find us on Facebook
    Follow us on Instagram
    Connect with me on LinkedIn
    www.troyaccounting.co.uk
    [cid:image001.png@01D823E3.71B957B0][cid:image002.jpg@01D823E3.71B957B0]
    This email is confidential and is intended for the addressee only. If you are not the intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Troy Accounting Limited does not accept or assume responsibility for any use of or reliance on this email by anyone, other than the intended addressee to the extent agreed in the relevant contract for the matter to which this email relates (if any). It is the recipient's responsibility to ensure that appropriate measures are in place to check for software viruses. By messaging with Troy Accounting Limited you consent to the foregoing. Troy Accounting Limited is a limited liability company registered in England and Wales (number 10490125) with its registered office at The IncuHive Space, Westgate Chambers, Staple Gardens, Winchester SO23 8SR

  • Admin
    Danielle Fisher commented
    February 17, 2022 09:29

    Hi there, thank you for your feedback and sorry about your frustrations.


    To investigate this further we just need an example of who you're searching for when you try to search through Senta?

    It may be better if you jumped on our live chat or e-mailed me directly about this so we can solve the problem for you faster!