GoProposal Ideas Portal

Being able to just change the start date of a proposals without it using up another proposal subscription when a client doesn't sign in time

I'm just a small, sole practitioner and at the moment can only afford the 5 proposals a month subscription with GP. It's therefore really frustrating when a client hasn't signed a fee proposal and I need to move the start month forward, as this has not only used up a proposal in the month I originally produced the fee proposal but it also uses up another proposal from the next month's subscription too!

  • Suzanne Andrea
  • Mar 18 2022
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  • Suzanne Andrea commented
    March 18, 2022 16:25

    Hi again Danielle.

    I raised this through the chat with one of your client success team members (Chloe) yesterday but she told me that just editing the proposals with a new start date still used up one proposal���

    Thanks,

    Suzanne

  • Admin
    Danielle Fisher commented
    March 18, 2022 14:01

    I'm sorry to hear that Suzanne. Would you be able to reach out to our client success team? They will be able to help.

    You can use the in-app chat support (quickest response time) or e-mail one of our official support channels.

  • Suzanne Andrea commented
    March 18, 2022 12:50

    Hi Danielle,

    Yes, I���ve tried this but it seems to be using up one of my proposals each time. I���ve only created and sent out two new proposals this month but have edited the start date of 4 others and now have no further proposals left for the month, with one edited proposal (TBM1137-v2) needing to be sent out with just a change to the start date ��� perhaps I���m missing something���?

    If you���re able to look into this it would be very much appreciated.

    Many thanks,

    Suzanne

  • Admin
    Danielle Fisher commented
    March 18, 2022 12:42

    Hey Suzanne

    If you just edit the existing live version, change the date and then send that out it will create a v2 of that proposal. These don't count towards your limit.

    Have you tried this?